Survey


Please take a moment to tell us what you think about the Central Valley Internet Project. We will enter your name in a drawing to win one free month of Internet service. If you are not currently a CVIP customer and would like to find out more information about how to join, click here. Your comments are welcome and appreciated. If you would like to participate in a separate survey being conducted by a Fresno State graduate student, click here.


Please rate each of the following areas of service:

  1. Installation/Internet Software

    2. Very Good
    Good
    Average
    Poor
    Very Poor

  2. Effectivness/Timeliness of Initial Setup

    3. Very Good
    Good
    Average
    Poor
    Very Poor

  3. Availability of Connection

    4. Very Good
    Good
    Average
    Poor
    Very Poor

  4. Customer Support

    5. Knowledge
    Helpfulness
    Availability
    Documentation

  5. Price

    6. Very Good
    Good
    Average
    Poor
    Very Poor

  6. Overall Satisfaction

    7. Very Good
    Good
    Average
    Poor
    Very Poor

  7. Additional Information

    8. How many hours per day do you use your CVIP account?

    What time of day do you typically connect to the Internet?

    Pick the category that best describes yourself:

  8. Would you recommend CVIP to your friends?

  9. Comments

    10. (If you would like a customer support technician to contact you, please include your
    telephone number and a convenient time for us to contact you.)

  10. Your Email Address